Last updated: 24 September 2026.
Simtech Creations Pty Ltd and its related companies, including Simtech US LLC and Simtech Macau Technology Limited (“Simtech”, “we”, “us”), respect your privacy. This policy explains how we collect, use and protect personal information through our websites (simtechcreations.com, simtechled.com, simtechled.com.au and simtechled.com.mo) and in the course of our business.
In Australia we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. In Macau we comply with the Personal Data Protection Act (Law 8/2005). In the United States we comply with applicable state privacy laws.
What we collect
- Contact details you give us: name, company, job title, email, phone and location.
- Project information you send through our forms, by email, by phone or in meetings.
- Business contact details shared at trade shows, through referrals or from public sources such as company websites and LinkedIn.
- Technical data when you visit our websites: IP address, browser and device type, pages visited and referring site, collected through cookies and analytics tools.
How we use it
- To respond to enquiries, prepare quotes and proposals, and deliver, install and support projects.
- To manage our relationship with clients and partners, including in our customer relationship management system.
- To send occasional news about our products and projects. You can opt out at any time.
- To keep our websites secure, prevent spam and improve how they work.
- To meet our legal, tax and regulatory obligations.
Who we share it with
We may share personal information with our related companies in Australia, the United States, Macau and the Philippines; with service providers who host our websites, email, analytics and CRM on our behalf; with installation partners and suppliers where needed to deliver your project; and with authorities where required by law. We do not sell personal information.
Overseas disclosure
Some of our related companies and service providers are located outside your country, including in Australia, the United States, Macau, the Philippines and Singapore. We take reasonable steps to make sure they handle personal information in a way consistent with this policy.
Cookies and analytics
Our websites use essential cookies, Google Analytics to understand how the sites are used, and Cloudflare Turnstile to block spam on our forms. You can block or delete cookies in your browser settings; some site features may not work without them.
Keeping it secure
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only as long as we need it for the purposes above or as required by law.
Access, correction and complaints
You can ask to access or correct the personal information we hold about you, or make a complaint about how we have handled it, by contacting our Privacy Officer. We aim to respond within 30 days. If you are in Australia and not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
Privacy Officer, Simtech Creations Pty Ltd
Warehouse D, 14 Dixon Street, Yatala QLD 4207, Australia
Phone: +61 7 5596 6993
Email: info@simtechcreations.com
We may update this policy from time to time. The current version is always available on this page.